Lucky Star KYC and AML Policy

Lucky Star applies KYC and AML standards to confirm the identity of each account holder, prevent financial crime, and maintain full transparency in all platform operations. These obligations are not discretionary; they are a core part of the platform’s commitment to responsible gaming and legal compliance.

The following guarantees underpin this commitment:

• Fair play is maintained for all users through verified and authenticated account access
• User safety is protected by preventing unauthorised access and fraudulent use of accounts
• Transparency is upheld in all financial transactions conducted on the platform
• Regulatory compliance is ensured in line with applicable laws and licensing conditions
• Account protection is reinforced through ongoing identity and document submission checks

Every new user registered on the platform is required to complete an ID verification process before accessing full account features, including deposits, withdrawals, and participation in real-money activities. The following categories of documents may be requested as part of the identity check:

• A valid government-issued photo identification document, such as a national identity card, passport, or driver’s licence
• Proof of residential address, such as a recent utility bill, bank statement, or an official government correspondence
• Confirmation of ownership over the payment method used for transactions on the platform

All personal data submitted during document submission is handled in accordance with applicable data protection standards and is used exclusively for compliance and verification purposes.

Lucky Star implements a set of defined controls to detect and prevent money laundering, terrorism financing, and other forms of financial misconduct. These security measures are applied consistently across all accounts and transaction activity on the platform.

The AML framework includes the following controls:

• Continuous transaction monitoring to identify irregular or high-frequency activity inconsistent with a user’s profile
• Automated detection systems that flag activity matching known patterns associated with suspicious activity
• Enhanced due diligence procedures applied to accounts that present elevated risk indicators
• Manual review of large transfers or unusual financial behaviour that cannot be resolved through automated systems
• Risk scoring assigned to accounts based on behavioural, geographical, and transactional factors
• Sanctions screening and politically exposed persons (PEP) checks conducted at registration and on an ongoing basis
• Reporting obligations fulfilled by submitting disclosures to relevant financial intelligence or regulatory authorities where required by law

To support the integrity of KYC and AML controls, the platform enforces strict restrictions on user conduct. All account holders are required to adhere to these terms as a condition of continued access.

The following actions are expressly prohibited:

• Creating or operating multiple accounts under the same or different identities
• Submitting forged, altered, or stolen documents during the ID verification or document submission process
• Conducting or attempting to conduct transactions intended to launder funds or disguise the origin of assets
• Manipulating platform systems, game outcomes, or transaction records through any technical or procedural means
• Sharing, selling, or transferring account access to any third party
• Using payment instruments that are not registered in the account holder’s own name
• Providing false or misleading personal data at any stage of registration or verification

Any breach of KYC or AML obligations, or any conduct that contravenes the platform’s security measures and prohibited activity standards, will result in enforcement action commensurate with the nature and severity of the violation. Enforcement measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings, and reporting to competent regulatory or law enforcement authorities where applicable under Indian law.

All users registered on the platform bear a personal responsibility to provide accurate, complete, and current personal data at the time of registration and throughout the duration of their account. Users are required to complete the identity check process within the timeframe specified by the platform and to respond promptly to any requests for additional documentation or clarification. Only payment methods that are registered in the account holder’s own name may be used for deposits and withdrawals, and any attempt to use third-party instruments is a violation of platform policy. In the event that a user becomes aware of suspicious activity on their account or observes conduct by another user that may constitute a breach of AML standards, the matter must be reported to the platform’s compliance or support team without delay. Failure to fulfil these responsibilities may affect account standing and access to platform services.

Lucky Star upholds the principles of fair play and transparency to ensure that all users participate in a safe, compliant, and equitable environment. These principles are embedded in the platform’s approach to compliance and are applied consistently to every registered account holder.

The core principles governing this commitment include:

• Full adherence to KYC and AML standards as required by applicable regulatory frameworks
• Confidentiality and secure handling of all personal data submitted during verification
• Ongoing monitoring for suspicious activity to protect the integrity of the platform
• Prevention of manipulation, collusion, and any form of unfair conduct that compromises the experience of other users
• Dedicated support available to users on matters relating to account protection and regulatory compliance
• Shared responsibility between the platform and its users in maintaining a safe and transparent environment
• Equal conditions applied to all account holders, without exception, regardless of account tier or transaction volume